Project Manager, Data & Services
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Project Manager, Data & Services Project Manager internally known as Associate Managing Consultant, Program Management, Data & Services All About Us The Data & Services team is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets, project and program management capabilities and in-house technology to provide our clients with powerful strategic insights, recommendations and transformational project and programs. Centered on data-driven technologies and innovation, these services include consulting, project and program management, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network. All About the Role Make an Impact as an Associate Managing Consultant, Advisors Strategic Project and Program Management Advisors Strategic Project and Program Management is an execution-oriented client facing role that applies proven, accredited project and program management knowledge, change skills and domain experience to partner with clients and help them drive measurable value by: • Implementing new products and strategies to market smoothly and efficiently • Successfully deploying (complex) technology assets and delivering challenging transformation programs to create the new business, as usual, being the change agent • Strengthening client’s internal skills, knowledge and experience in critical areas • Transforming client processes and optimizing their management practices As an Associate Managing Consultant, you will manage multiple projects within a client portfolio providing efficient and effective coordination of a complex range of activities. Clearly defining project team and stakeholder roles and responsibilities that are aligned with the delivery of the expected benefits. You will also ensure effective identification of risks and proactive solutions to mitigate risks and impact on timelines. All About You • Experience in delivery of, complex projects / programs of diverse size in a cross-functional, multicultural environment • Formally trained in a range of project management and change management methodologies and techniques; accredited in one or more recognized Project and/or Program management. Knowledge of Change/Service management methodologies is an advantage • Able to plan and manage a multi-workstream project or program from inception to delivery providing support, direction and expertise to the project team across multiple disciplines and geographies • Develop a strong presence in the client organization extending beyond the immediate boundaries of the project • Strong interpersonal communication and presentation skills. Able to define scope, timelines and budgets in a clear, concise language in writing and verbally. Able to report on issues, risks, progress, timelines etc. accurately and summarize effectively offering analysis, options and credible solutions • Able to handle multiple priorities, work independently, think laterally and manage multiple issues under the pressure of conflicting constraints and limited resources. Perform and articulate cost / benefit / risk analysis • Able to lead, motivate and develop a team of professionals All About Your Education & Skills • Bachelor’s degree or equivalent qualification. Advanced degree or MBA preferred • Professional accreditation such as Project Management Professional (PMP) or Prince 2 practitioner desirable • Fluent in Dutch and English required, other languages desirable • Exposure specifically in payments and / or retail banking or merchants desirable • Comfortable with significant client interaction and interest in building relationships • Advanced Word, Excel, and PowerPoint skills required, knowledge of Project Management tools preferred • Willingness to travel Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact firstname.lastname@example.org and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.